Initial Claim Review
New Claim – Exterior damage Stated in the Loss Description
Prior Claim Search:
ISO – No previous related claims located via iCE / ISO searches
ICE – No further research required as loss was confirmed to have occurred within the reported coverage period.
TrackAll – 6/1/2019 to 6/1/2024
Who was contacted?: Primary Insured Borrower (PIB) ISA Emailed and Mailed the ISA Contact Letter: Yes
(318) 434-0338
Confirmed Named Insured in ICE: No
Confirmed Email Address in ICE: No
Confirmed Property Risk Address in ICE: No
Loss Description: Windstorm – NI called in to file a claim since his window broke due to strong wind.
What Damages are being claimed: Pends Initial V2V Contact
How old is the roof, siding, or affected materials: Pends caption report
How old is the home: Unknown at this time
How old is the flooring, or affected materials: Unknown at this time
Has there been any recent work or remodeling to the home: Unknown at this time
No – Mitigation is in progress was Not Stated in the Loss Description
Yes – ISA Emailed and Mailed the ISA Contact Letter w/Policy
No – Temporary repairs has Not been completed was Stated in the Loss Description
No Exterior damage stated in the Loss Description
There is no known subrogation at this time. Pending inspection findings and further investigation.
Confirmed Mortgagee: Pends V2V Contact
Yes Reassigned to 7625
Reviewed with insured Coverages, including Policy Limits, 2,000.00 Deductible(s), the Claim Process, and typical Time Frames. Instructed the Insured to Mitigate the Damages and To Keep Track of Expenses. Set expectations for the next steps. Provided My Contact Information & Office Hours.
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