Guidewire (CMS) & Duck Creek (CMS) vs. Adjusters Online (CTMS)

Guidewire (CMS) & Duck Creek (CMS) vs. Adjusters Online (CTMS) – The Benefits for Adjusters

Insurance claims management has long been dominated by Claims Management Systems (CMS) like Guidewire and Duck Creek, which offer powerful benefits for independent adjusting firms and third-party administrators. These platforms help firms manage large-scale claims processing and financial oversight, but they do not provide adjusters with the tools needed to manage assignments, tasks, and actions efficiently.

This is where Adjusters Online, the first and only Claim Tasks Management System (CTMS), changes the game—giving adjusters the power to seamlessly handle their daily tasks while integrating with all necessary claims tools.

Why Adjusters Online (CTMS) is the Solution for Adjusters

📌 Adjusters Need Task-Based Management—CMS Platforms Do Not Provide It

Guidewire and Duck Creek focus on firm-wide claims processing, leaving adjusters without direct tools to manage individual assignments and claim actions. Adjusters Online fills this gap by providing a dedicated system tailored for the adjusters’ workflows.

🔗 Seamless Connectivity with Essential Estimating & Research Tools

Adjusters Online connects securely to critical estimating, prior claim search, and investigative tools such as:
✅ XactAnalysis
✅ Xactimate
✅ Symbility
✅ Weather Underground
✅ And all other essential URLs needed for adjuster assignments, tasks, and actions

Instead of manually navigating between multiple platforms, adjusters can access everything from a single, streamlined interface, saving valuable time and reducing administrative burdens.

✅ Intuitive Assignment & Task Management for Adjusters

Unlike CMS platforms built for firms, Adjusters Online provides:

• Easy tracking of every claim task from first contact to settlement
• Automated workflows to keep assignments organized
• Real-time updates and alerts for important deadlines
• Built-in tools for documentation, reporting, and compliance

🗺️ Mapping & Location-Based Navigation for Field Adjusters

Field adjusters need efficient routing for inspections and assessments. Adjusters Online integrates mapping tools to optimize travel routes, reduce travel time, and enhance field coordination—something CMS platforms do not provide.

🚀 No More Manual Onboarding & Training for Adjusters

Adjusting firms and TPAs spend countless hours onboarding and training adjusters manually because Guidewire and Duck Creek do not support direct adjuster training workflows. Adjusters Online simplifies onboarding by allowing firms to upload:

• Documents
• How-to videos
• Claim flow updates

Adjusters can self-train within the platform—saving firms time, resources, and effort.

🔒 Secure Integration with CMS Platforms While Prioritizing Adjuster Efficiency

Adjusters Online doesn’t replace CMS platforms—it enhances them. The CTMS integrates seamlessly with Guidewire and Duck Creek, ensuring adjusters can work within the firm’s ecosystem while benefiting from dedicated task management tools.

Adjusters Online – Built for Adjusters, Not Just Firms

For years, adjusters have been overlooked by CMS platforms focused on firm-wide claims handling. Adjusters Online is the first system built exclusively for adjusters, ensuring they have the task management, estimating integration, mapping, onboarding, and workflow tools needed to perform efficiently.

Ready to experience the future of claim task management? Join Adjusters Online today!