Insureds

How Adjusters Online Empowers Insureds in the Claims Process

The Claims Process, Simplified

Insurance claims can be complex, overwhelming, and time-consuming—but with Adjusters Online, insureds gain the tools and transparency they need to track, understand, and navigate their claims effectively.

Created by industry veteran Ed Freeney, Adjusters Online is the first and only Claims Task Management System (CTMS) designed to streamline every step of the claims process. This innovative system puts insureds in control, providing a clear roadmap for what happens next.

Key Benefits for Insureds

✅ Clear Process & Expectations

No more confusion about what’s required, what’s covered, or what happens next—Adjusters Online provides insureds with step-by-step visibility into their claim progress.

✅ Real-Time Task Tracking

Insureds can follow their claim as it moves through key actions, eliminating uncertainty and frustration by providing timelines, updates, and clear checkpoints throughout the process.

✅ Faster Claims Resolution

Delays in claims often stem from missing documents, unclear instructions, or miscommunication. Adjusters Online streamlines information flow, ensuring insureds provide what’s needed when it matters most, speeding up their claim resolution.

✅ Fair & Transparent Outcomes

With structured workflows, insureds have better visibility into adjuster decisions, making it easier to understand assessments, avoid disputes, and ensure their claim is handled fairly.

✅ Improved Communication with Adjusters & Contractors

Adjusters Online connects insureds, adjusters, and contractors, reducing the back-and-forth confusion that can slow claims down. Faster collaboration means faster solutions.

Built for Insureds, Powered by Expertise

Adjusters Online isn’t just another claims tool—it’s designed by someone who knows the challenges firsthand.

✔ Developed by Ed Freeney, an adjuster who’s worked in every claims role
✔ Finalizing Adjusters Online while actively using its CTMS to streamline desk tasks and actions
✔ Designed to make the claims process easier, clearer, and more efficient for insureds

Join the Future of Claims Management

Adjusters Online is redefining the insured experience, making it simpler, faster, and more transparent than ever before.

🔗 Learn more here: Adjusters Online – How It Works